ge999 Terms and Conditions

ge999 is an online gaming and sports betting platform providing services to Bangladeshi users. The platform operates under SSL encryption and fair play principles.

ge999 reserves the right to change, add to or amend these terms at any time. Continued use of the platform after changes take effect will be considered automatic acceptance of the updated terms.

All services, content and functionality on ge999 are provided for entertainment purposes only. Gaming is a risky activity — only bet money you can afford to lose.

To open an account at ge999 you must provide accurate and complete information. Providing false information may result in account cancellation and forfeiture of all balances.

Only one account per person is permitted. If the same person creates multiple accounts or gains unfair advantages from one account to another, both accounts will be permanently closed.

• It is your responsibility to keep your account login details (username and password) confidential.
• Any unauthorised use of your account must be reported to the support team immediately.
• Transferring or selling your account to a third party is strictly prohibited.
• The platform may request identity verification documents at any time for account verification purposes.

To open an account and play any game on ge999 you must be at least 21 years old. This platform is strictly prohibited for minors.

If it is proven that a user is under 21 years of age, the relevant account will be closed immediately and all balances (including deposited funds) may be forfeited. ge999 is committed to protecting minors.

The following conditions must be met to be eligible:

• Age 21 or above.
• Not a resident of any country or region where online gaming is legally prohibited.
• Account has not previously been cancelled for any reason.
• Playing with your own money — use of third-party funds is prohibited.

ge999 supports Bangladesh's major mobile banking and digital payment methods: bKash, Nagad, Rocket, Upay and bank transfers (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank).

4.1 Deposit Terms

• Minimum deposit amount: ৳200 (for each payment method).
• Only use an account registered in your own name to make deposits.
• Deposits from third-party payment accounts are not accepted.
• Updates on deposit limits or applicable fees can be obtained from the support team.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made to the same method used for the deposit.
• Withdrawals will not be processed until bonus wagering requirements have been met.
• Large withdrawals may be held until identity verification is complete.

ge999 provides various bonus offers to its users from time to time. Each bonus has its own terms and conditions which must be read carefully.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳15,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times the bonus amount. For example: receiving a ৳1,000 bonus means a total of ৳10,000 in bets must be placed before the bonus funds can be withdrawn. Wagering is calculated on the bonus amount only, not the deposit amount.

5.3 General Bonus Rules

• Each bonus offer applies once per person/household/address/device.
• There may be specific limits on winnings from bonus balance.
• Violation of bonus terms may result in forfeiture of the bonus and associated winnings.
• ge999 reserves the right to modify or cancel any bonus offer.
• If bonus abuse (arbitrage, bonus abuse) is detected, the account may be cancelled.

5.4 VIP Program

ge999's VIP program has four tiers: Bronze, Silver, Gold and Platinum. Weekly cashback increases with each higher tier — up to 0.2% at Bronze, up to 0.5% at Silver, up to 0.8% at Gold, and up to 1.0% weekly cashback at Platinum. VIP benefit details are subject to change.

ge999 is committed to ensuring a safe and transparent gaming environment. All games use verified technology to ensure fair outcomes.

• The platform uses SSL encryption to keep all your data and transactions secure.
• Game outcomes are determined by Random Number Generator (RNG) technology.
• Collaboration or collusion between players to gain unfair advantages is prohibited.
• Exploiting software vulnerabilities or bugs to increase account balance is strictly prohibited.

ge999 reserves the right to investigate any suspicious activity and, where necessary, suspend the relevant account.

The following activities are strictly prohibited on the ge999 platform and may result in account cancellation and legal action:

• Fraud & Deception: Opening an account using a false identity, forged documents or false information.
• Money Laundering: Using the platform to clean funds from illegal sources.
• System Hacking: Unauthorised access to the platform's software, database or network.
• Bot Use: Playing games or placing bets through automated software or bots.
• Account Transfer: Selling, renting or allowing a third party to operate your account.
• Bonus Abuse: Claiming bonuses through multiple accounts.
• Threats & Harassment: Threatening or harassing the support team or other users.

ge999 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these terms.
• Providing false or incomplete information.
• Suspicious financial activity.
• If a user is proven to be a minor.
• Court order or request from a law enforcement agency.

If an account is closed, any funds or bonuses obtained unlawfully will be forfeited. However, the return of legitimately deposited funds is subject to case review.

If you wish to close your account yourself, please contact the support team. The option to temporarily or permanently close your account for responsible gaming reasons is also available.

ge999 accepts no liability for the following:

• Loss caused by technical errors, server downtime or internet disconnection.
• Delays or failures of third-party payment gateways or banking services.
• Account loss due to user negligence or password sharing.
• Service interruption or changes due to legal changes.
• Natural disasters, war or other unforeseen events (Force Majeure).

ge999's total liability will in no circumstances exceed the total amount deposited into your account within 30 days of the relevant incident.

ge999 places great importance on the privacy of users' personal information. Full details of how your information is collected, used and stored can be found on our Privacy Policy page.

In brief:

• Your personal information will not be sold to third parties.
• Information may be used for service improvement and legal purposes.
• All data is stored on secure servers protected by SSL encryption.
• You have the right to request correction or deletion of your information.

ge999 reserves the right to change these terms at any time. Users will be notified in their account of any significant changes.

• Updated terms will take effect from the date of publication.
• Continued use of the platform after changes means acceptance of the new terms.
• If you do not agree to the new terms, you may contact support to request account closure.

The latest version of the terms will always be available on this page. Older versions will no longer apply.

For any questions or disputes regarding these terms, please contact the ge999 support team first. We will try to resolve the issue directly.

• Instant support via 24/7 live chat.
• Send us the details by email: [email protected]
• Support is available in both Bengali and English.

If the matter is not resolved through the support team, the parties may, by mutual agreement, refer the dispute to an independent mediator.